Returns

I want to return my purchase! What do I do?
Please refer to "Refund Policy" and "Shipping Policy"

Do you do back orders?
No. We do not do back orders. If an item is out of stock then our team will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.

Do you match prices if an item goes on sale after my purchase?
No, at this time we do not offer price match.

Do you offer Live Chat support?
Yes we do! To get in contact with one of our live chat specialists, look for the Live contact us button.

How can I write a review on a product?
You can write a product review with just 4 easy steps:
On any product page, scroll down and you will see a button titled ‘Write a review.

How do I unsubscribe from any of your mailing lists?
Contact us via email at: support@melsmerized.com 

And our team will remove you from our mailing list. (You will be missed!!)

I tried to check out and the item in my shopping cart disappeared, what happened?
We are sorry to hear that you were not able to complete your order. The selection of items is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your purchase of that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.

Is the item I want going to go on sale soon?
Unfortunately, We does not know if an item will go on sale or be marked down until it actually happens.

The item I want is out of stock. What do I do now?
We are very sorry to hear that the item you wanted is out of stock! (╥﹏╥) Visit us daily to know about the latest updates of our collections.

Payment Information
We accept international credit, Please note that the credit card must be issued and contain a logo from either Visa, Mastercard, Discover, or American Express.
On the checkout page, there will be a billing and shipping section. Please do the following:
For the billing information,
-Enter your street address on Address Line 1.
-Enter your City, County or Province, and Postal Code on.
-Enter your Country for the city.
-Enter the state.
-Enter the zip code.
-For the shipping information
-Please enter the correct information in the appropriate field.

Do you charge sales tax on any item?
Any applicable tax will be calculated on your merchandise total and displayed on your final order confirmation.

What forms of payment do you accept?
We currently accepts Apple Pay, SHOP pay installments, Visa, MasterCard, Discover, and American Express for all orders.

What can cause my order to be delayed?
1. Per USPS website: "Due to COVID-19 impacts, USPS is experiencing delays in processing shipments. Please allow additional time for your shipment to be delivered.

2. It could be possible but If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.

3. It could be possible but if you are shipping to an address other than your billing address, your order may be delayed.

What are cookies? Do I need to enable cookies on my browser?
A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each web site can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers. Each web site can only access the cookie they have sent to your hard drive, not the cookies sent by other web sites.
You need to enable cookies on your browser to enjoy all the shopping features.
For more information about how we use cookies, See Our Privacy Policy.

Are there any benefits to having an account with you?
You will have access to the following information:

❤Your Account Information❤
❤Your Order History❤
❤Process a Return❤
❤Your Wish List❤
❤Your Email Subscriptions❤
❤Your Coupons and Gift Certificates❤
❤Frequently Asked Questions: Order Status❤

What are your shipping and return policies?
Please refer to our "Refund Policy" and "Shipping Policy" for more information.

HAVE A WONDERFUL DAY GYSPY NATION!!  (>‿◠)✌